Sony has Removed Cyberpunk 2077 from PlayStation Store and Vows to Offer Refunds to Customers

In light of the troubled launch of Cyberpunk 2077 on current-gen consoles. Sony has removed Cyberpunk 2077 from the PlayStation store and will be offering refunds to any customers that request them. The official PlayStation customer support Twitter account posted:

SIE strives to ensure a high level of customer satisfaction, and we will begin to offer a full refund for all gamers who have purchased Cyberpunk 2077 via PlayStation Store and want a refund. Please visit the following link to initiate the refund: https://t.co/DEZlC0LmUG.

- Ask PlayStation (@AskPlayStation) December 18, 2020

Since lancing last week, the game has been plagued with issues on the PlayStation 4 and Xbox One platforms. Gamers found themselves with a game that was severely graphically downgraded compared to the all of the trailers and promotional footage, which was all running on the next-gen consoles, and on PC. The fervor prompted CD Project Red to issue a statement apologizing for not showing the game running on current-gen hardware at all in the promotion for the game, and vowing to issue several patches over the next few months to stabilize the game and fix the game crashing and glitches on the console version of the game. CD Project Red also promised refunds to players that wished to return the game. At this stage it is unknown if Sony will put the game back on the store once the promised patches from CD Project Red are added to the game.

Originally published at http://gametama.wordpress.com on December 18, 2020.